Job Summary
Phoenix NAP
Phioenix, AZ
Job Type
Full Time
Years of Experience
Systems Engineer
About the Job



The Systems Engineer will work as technical resource for supporting application development and production environments. The proper candidate should have a broad background in current technology trends to include; web services, configuration management, and fault isolation.  As a Systems Engineer you would work closely with multiple teams to provide solutions that support our business objectives. The ideal candidate will be able to quickly identify and evaluate problems as well as quickly implement corrective actions.  Success in this position will be based on the ability to maintain multiple systems as part of the PhoenixNAP portfolio.




  • Contribute to the technical operations and projects with little direction
  • Must quickly adapt to an ever changing environment, flexibility is key
  • Learns and seeks mentorship from senior level engineers
  • Act as technical resource to more junior administrators
  • Ability to research and test unfamiliar technologies
  • May require some external customer interaction
  • This position will have on-call responsibilities


    • Assist in the standards definition as requested
  • Other duties as assignedQUALIFICATIONS:Required Skills:


  • Must have a high technical aptitude, be highly motivated, and be ready for a challenge
  • 1+ years’ experience using Web API’s (SOAP, REST), IT automation tools (Puppet, Ansible, Chef)
  • 2+ years’ experience with Java applications, SQL, Redhat, AuthZ/AuthN
  • 3+ years’ experience with Apache, Tomcat, MySQL, PostgresSQL, scripting languages (Python, BASH), web protocols
  • 5+ years’ experience operating within large Unix/Linux environments
  • Must have knack for troubleshooting complicated and sometimes undocumented systems
  • Understanding of event management, incident handling, and problem resolution
  • The ability to handle stressful situations and tight deadlines in a fast paced environment
  • Familiarity of ITIL, ITSM, and INFOSEC best practices


Desired Skills:

  • Familiarity with standards and technologies such as; load balancing, virtualization, clustering technologies, platform as a service
  • Understanding of knowledge of software development practices a plus
  • Professional services experience a plus
  • Experience working with compliance and regulatory standards, such as PCI, HIPAA, GDPR
  • Relies on experience and judgment to plan and accomplish goals
  • Ability to communicate effectively with all levels of employees/management
  • Associates Degree in Engineering, Computer Science, Mathematics, or Information Systems
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