Job Summary
Phoenix Metro Region, Arizona
Information Technology
Cloud Services
Job Type
Full Time
Years of Experience
Business Applications Engineer
About the Job

The Business Applications Engineer is responsible for the installation, configuration, operation, and maintenance of Microsoft Windows-based technologies and Microsoft Active Directory across a multi-site, multi-national enterprise.

This individual participates in technical research and development to enable continuing innovation within the infrastructure and ensures that system hardware, operating systems, software, and related procedures adhere to organizational values, and supports technologies including Windows 2012R2, AD, PowerShell, SCCM, SCOM, SharePoint 2013, Exchange 2013, Qwest Active Roles, and Backup Exec 15. The role provides high level support for enterprise-wide initiatives, projects and service requests.

Principal Duties and Responsibilities

  • Manage Microsoft Windows infrastructure and tools across the Enterprise
  • Responsible for daily technical operations and service request resolution
  • Identify and mitigate issues that impede application service delivery
  • Research improvements or shortfalls of existing applications and make suggestions
  • Gather or relate technical requirements to/from non-technical people
  • Be able to support and assist technical and non-technical customers
  • Accountable for success of projects and duties assigned
  • Investigate and report on new technologies and systems as requested
  • Develop strategies to implement systems into the company’s Infrastructure
  • Document all designs, systems and procedures
  • Serve as escalation point for complex support issues
  • Design, propose and build reliable business systems.
  • Perform monitoring and preventative maintenance on application servers
  • Troubleshooting advanced multi-application process issues
  • Keep informed of company and departmental policies
  • Other duties as assigned


Physical Requirements

  • Ability to sit for long periods of time
  • Ability to type for long periods of time


Attendance Requirements

  • This position is full time. Employee is expected to work 40 hours weekly
  • Employee will be part of a 24/7 on-call roster
  • Schedule will be determined by the supervisor. Employee is expected to follow the schedule
  • Employee is to report to his or her supervisor if unable to attend work



  • B.S. degree in Computer Science or 3-5 years’ experience in a global IT infrastructure environment
  • MCSE Certification or significant progress towards certification is required
  • Advanced knowledge and experience with Windows 2012 R2, AD, SCCM, SCOM, SharePoint 2013, Exchange 2013, Qwest Active Roles, Backup Exec 15
  • PowerShell scripting experience
  • Strong grasp of network design and security
  • Experience with ITIL or ITSM processes
  • High degree of professionalism
  • Demonstrated excellent interpersonal skills


Compensation Includes:

• FLSA: Exempt 
 Medical Insurance
• Dental Insurance
• Vision Insurance
• $50,000 Life Insurance
• 401k
• Unlimited use bus/light rail passes
• Free lunch on weekdays (5 full-time chefs)
• Paid Time Off
• Discounted gym membership
• Company sponsored outings


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